Formium Development

Tag: team development

  • It’s good to talk…

    It’s good to talk…

    “Meetings are the bane of everyone’s life. No-one likes meetings. Nothing ever gets done”

    This appears to be the mantra of many a corporate warrior, and it is always interesting to see how different companies and industries try to break this view. So I particularly enjoyed an article in The Guardian newspaper about team meetings and the weird and wonderful ideas that are being used to keep them relevant and on-track.

    While some of these ideas look like they could only really exist in Silicon Valley, there is a consistent message – how do you make your meetings productive, relevant, engaging and on-time? And while this question has been kicking around forever – probably since the first cave-people sat down to work out how they were going to kill a woolly mammoth – it is even more relevant in today’s world of remote teams, flexible work patterns, video and phone conferences.

    I do a lot of work helping teams with their performance, and in my career have sat through my fair share of meetings. I will share with you my simple formula for successful meetings – plan,clarify, facilitate, support.

    1. Plan

    Whether you’re leading the meeting or not, time spent planning pays dividends. What are you going to get out of the meeting? Are you going to share information, for ideas, for decisions, to build team spirit, or to observe your team’s performance? What do you need to make it run smoothly? Who needs to be there and what role will each participant play?

    2. Clarify

    Make sure you and everyone in the meeting knows the purpose:

    • Why are we here? What is the purpose of the meeting as a whole, and each of the items on the agenda? Make sure everyone knows what is going on – having clear goals gives you structure, keeps everyone on track, and stops people going off on cross-purposes.
    • Why am I here? So often people switch off because they don’t think what is being discussed is relevant to them, or they don’t see the bigger picture. Take time to ensure each item is presented so that everyone feels involved and buys into the conversation.

    3. Facilitate, don’t dictate

    It is a team meeting, not your meeting. If you take more of a back seat you can encourage:

    • Ownership and personal development by having your team members take ‘meeting management’ roles such as chairing the meeting, time keeping or taking minutes.
    • Accountability by having the focus of the meeting on team members reporting back on their performance, on the agenda items, on their issues.
    • Group accountability by encouraging all members to ask questions of each other. A team meeting is not a series of conversations between you and your team members.

    4. Support each other

    You might need first to do some team building or thinking about how to structure the meeting for this to work, especially if you have a really competitive team! Think about how you can build the meeting around getting support from:

    • You as the team leader
    • Each other
    • The organisation (e.g. training or feeding upwards on changes to policy / practice)

    Focusing on support in this way helps you keep the meeting focused on positive solutions, not complaints and negativity.

    The missing factors

    There’s also another really important point that I think some of the ideas and attitudes in the article are missing. They focus so much on ensuring the meeting is not wasting time, there is a risk that this is overplayed to the detriment of social interaction. Especially with dispersed teams or infrequent meetings, don’t neglect the social side.

    What could you do to help your team members get to know and trust each other?

    • Always be in the room 5 minutes early to have a quick chat
    • Occasionally add in a team building exercise: quick quiz, craft challenge, presentation from each member on a non-work topic.

    And it’s not just a loss of social interaction. If project team meetings adopt the extreme position of ‘leave if it is not relevant to you’ you miss out the chance for innovative thinking or learning from each other. Or your meeting could come up with a great idea which falls apart immediately another department looks at it.

    Help is at hand

    If you want to know more about developing teams, I’m leading a session hosted by the Chartered Management Institute in London, on 19th November. I’ll share the techniques, models and ideas that I’ve used to help managers build high-performing teams. You don’t have to be a CMI member to attend, just follow the link: Developing Successful Teams

    For an engaging and practical guide on team effectiveness and collaboration, I’d recommend starting with Patrick Lencioni’s Overcoming the Five Dysfunctions of a Team [Amazon UK affiliate link]

    If you want bespoke help on effective team meetings and building strong teams, then click here to see how you can work with me and the coaches and facilitators at Formium Development.

    FREE STUFF !

    Our Positive Team Meeting checklist has really helpful guidance that is easy-to-use and practical.

    If you’re interested in team building, then check out our 10 Actions to build a strong team – top tips for helping you use a strengths approach to build better teams.

    If you want more articles like this:

  • 5 of the best… Strengths Tools

    5 of the best… Strengths Tools

    If you want to find out your strengths, your best bet is to use one of these five strength assessment tools. They differ greatly in the number/categories of strengths, what you get for your money, and options for follow-up work, such as bespoke development programmes. We think that each assessment has value and can appeal to a different audience, so spend some time on their websites to make sure you choose the right one for your needs.

    Information is accurate at time of press (summer 2018), but the models and the reports offered continue to be refined.

     

     

     

     

     

     

    Finding your strengths is the first step to accessing the enhanced performance, motivation, engagement and commitment that comes when you are harnessing your strengths in your work and life. At Formium Development we can help you with all aspects of finding and harnessing your strengths, through training, coaching and assistance. If you’d like our help, please get in touch.

     

     

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  • The future of learning and development?

    The future of learning and development?

    The days are numbered for sheep-dip, classroom-based training courses, chosen by the L&D team, and often forgotten by the following week.

    Well, maybe not numbered, but the recent CIPD/ Towards Maturity report – Driving Performance and Productivity provides evidence that companies relying on old-fashioned models of learning and development are being outstripped by those embracing a learning approach that is more collaborative, multi-channel, integrated and accountable.

    The report’s message is that the top 10% of companies, for performance and productivity, are benefiting from using these modern methods – sometimes 3 times as much as the average, and massively above those in the lowest 25%.

    Here’s a few key findings:

    • 76% of the ‘Top Deck’ (highest performing 10%) are confident in incorporating the use of new media in learning design (33% average, 14% bottom quartile)
    • 62% routinely collect information on the extent to which learning points have been understood (30% average, 5% bottom quartile)
    • 71% collect information from learners on the extent to which learning points have been applied at work (24% average, 2% bottom quartile)
    • 73% involve learners in the design of the most appropriate learning solution (25% average, 1% bottom quartile)

    So the challenge to L&D teams is – how can you harness these approaches so that your company benefits? How can you incorporate these ideas into your strategies, and how to shift the culture towards collaboration, individual accountability for learning, and greater integration into strategic and operational needs?

    The report provides compelling ROI evidence that I’m sure will help those arguing for greater resources or the input from colleagues. But the important takeaway for me is the change management and strategic thinking that will be required to embed these ideas. It is about changing the perception of learning and development from a top-down obligation to a more bottom-up opportunity to thrive.

     

    Eszter Molnar Mills is a strength-based leadership and organisation development specialist and founder of Formium Development. She helps organisations and individuals reach enhanced performance by reflecting on what works, and developing skills and strategies for improvement. Eszter leads our learning partnership work; contact us to discuss how we can support your learning and development strategy.

  • 3 ways to create a high performance culture

    3 ways to create a high performance culture

     

    Does culture matter? Recent research carried out by James Heskett at Harvard Business School suggests that 20%-30% of corporate performance can be attributed to a positive, strong performance culture. As Edgar Schein, probably the most prolific and oft-quoted researcher and author in the area of culture, suggested: “The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you and you may not even be aware of the extent to which this is happening.”

    High performance cultures embrace innovation and empower people to contribute to that innovation. They espouse values on taking calculated risks, being innovative, being supportive, and being a learning organisation. Amanda Whittaker Brown of IDeA identified four specific signs of a performance culture and a culture where high performance is an integral part of how the organisation works:

    • People feel comfortable talking openly about performance.
    • Individuals know how what they are doing makes a difference.
    • People share a commitment to achieving shared objectives.
    • When there are problems, people work together to resolve them.

    There are three specific actions leaders can take to create a high performance culture in their organisation:

    1. Co-create the desired culture
    Involve others in designing and shaping the team or organisational culture. In order for you to be able to identify and articulate what a desired culture would be, you need to understand and be able to communicate the vision for the organisation, its purpose and how individuals and teams can contribute. Your team need to be able to understand the difference that they are making.

    Once the vision for the organisation or the team is clear, consider whether the current culture, norms, and behaviours serve it, or whether you need to make some changes. Talk to your team, customers, senior management or board about how they see those objectives and aims being delivered, what your core values are and what type of underlying culture is need.

    Invite your colleagues and stakeholders to co-create the desired culture through conversation. Identify what works well and where changes are needed to enhance individual and organisational performance. Teams and staff can take part in this conversation and feel ownership and accountability, which in turns underpins a performance culture.

    Once you have identified the desired culture, make sure that you are modelling, not just communicating new values and behaviours. If you’re asking other people to change, you need to remember that that will require quite a significant change on your part as well. Agree and describe what high performance looks like, agree how people will work and behave as part of the culture.

    2. Replace a culture of blame with empowerment and accountability
    Develop a culture of empowerment instead of blame, which stifles innovation and creativity. Enable people to take responsibility, to make decisions, to take action. At an organisational level, empowerment is supported by management commitment and relatively few layers of hierarchy. It’s important that people are supported with the right skills so they can take advantage of empowerment. Provide development on teamwork, communication skills, decision making, and risk management or other appropriate areas.

    Ensure that your team has clarity of objectives and corporate priorities and that they are rewarded for doing the right things. Accept mistakes and ensure that people learn from their mistakes.

    Accountability is equally important. It’s not quite enough, from a cultural perspective, for people to be accountable to you because you’re their boss. They actually need to be accountable to each other, so they can say, “We each understand what everyone else’s role is and we each commit to delivering our individual role for the benefit of the team.”

    3. Set high expectations and enable people to meet those expectations
    Maurizio Freda, Estee Lauder CEO said: “You need super talented people who know they need to do fantastically well. When your leadership team takes the same attitude, you create a culture where each one can give his or her best. In particular, you have to find the strengths of each individual in the organisation and then you can create magic.”

    Choose people with lots of potential who have some of the strengths that you’re looking for, and allow them to play to their strengths.

    Provide a combination of high support and high challenge. Set the expectation that people have to do well in this organisation, that you are aiming for excellence and that you trust that people can meet these expectation as they are supported and set up for success. People can meet those high expectations because they get to play to their strengths, they get the development that they need, and if they make mistakes these are looked at as learning opportunities.

    These three leadership activities help you embody Schein’s statement that “Leaders are the main designers and builders of an organisation’s culture.”

    Eszter Molnar Mills is a strength-based leadership and organisation development specialist and founder of Formium Development. A qualified executive and team coach, she helps organisations and individuals reach enhanced performance by reflecting on what works, and developing skills and strategies for improvement. Through team coaching and facilitation Eszter also helps organisations and teams work together to develop positive and productive cultures.