• Successfully manage hybrid team performance with 3 proven strategies

    Successfully manage hybrid team performance with 3 proven strategies

    It’s the big problem that everyone is talking about, according to surveys, research and my own conversations with managers. How do you ensure your team is performing now you no longer see them daily in the office? A common mistake is building over-complex top-down monitoring systems. The more you check on people, the less trusted…

  • You can’t turn back the clock – you need to adapt to hybrid working

    You can’t turn back the clock – you need to adapt to hybrid working

    I am still hearing managers talking about when or how they will return to pre-pandemic ways of working. “We need to get everyone back into the office – we need to manage performance.” “There’s no point investing in our hybrid working approaches, it’s just a short-term blip” “We are more creative when we all work…

  • The missing keystone of hybrid working?

    The missing keystone of hybrid working?

    When people talk about hybrid working, you usually hear the positives – better work/life balance, greater freedom. And if they do talk about the challenges, you’d be forgiven for thinking the main concerns are logistics: IT systems, satellite offices. Challenges around productivity are disputed as signs of an old-fashioned, controlling mindset. But what about the…

  • Reinventing the workforce – 6 themes from the Future of Work conference

    Reinventing the workforce – 6 themes from the Future of Work conference

    The recent Future of Work conference, Reinventing the Workforce, hosted by Management Today, featured great speakers and engaging ideas. I’ve pulled out some of the most interesting and important themes and ideas from the presentations that can help you with implementing hybrid working and creating workplaces and workforces that meet the demands of the future.…

  • “I just wanted to say that was nicely done” – a 3 step approach to catch remote workers doing things right

    “I just wanted to say that was nicely done” – a 3 step approach to catch remote workers doing things right

    When I was developing the 5C model for best-practice remote working, I revisited Ken Blanchard’s book which introduced us to the concept of ‘catching people doing things right’ – placing as much attention and energy on identifying when people are doing their job well (and praising them for it) as we do looking for and…

  • Towards Leadership 4.0 – 3 challenges for Learning & Organisational Development

    Towards Leadership 4.0 – 3 challenges for Learning & Organisational Development

    Industry 4.0 is not just about technology – this preliminary research identifies 3 key challenges for Organisational Development professionals to support managers build a workforce with the right skills, knowledge and approach. Photo by Lenny Kuhne on Unsplash. Recent years have seen such an ever-greater use of technology in manufacturing that some declare it as…

  • 3 ways to get your remote team performing well

    3 ways to get your remote team performing well

    “When we were in the office I could always sense how people were doing, if they were overloaded, taking too long on something, or were happy and motivated. It wasn’t any formal system, I just knew.” Does this sound familiar? One of the biggest challenges of remote working has been maintaining staff performance. In one…

  • How do you create a virtual coffee machine?

    How do you create a virtual coffee machine?

    Since the pandemic began, many organisations have flagged up their fear of losing the creativity and relationship-building that came from chance encounters. The happenstance conversations that came from making a coffee, waiting for a lift, or getting some water are seen as vital for forging connections within and between teams and sparking novel solutions. And…

  • Are you ready for another ‘new normal’ ?

    Are you ready for another ‘new normal’ ?

    A few weeks ago, I heard a business leader referring to life at the moment as the ‘interim normal’ because he didn’t want to accept that this was ‘the new normal.’ I’ve got some sympathy with this approach – the last year has seen deeper and wider changes in organisations, management and leadership than we’ve…

  • Even the little words count – what your communications say about you

    Even the little words count – what your communications say about you

    Show your values in every communication: lessons from lockdown notices

  • People with Purpose

    People with Purpose

    Thinking about your purpose in life, and how it helps you succeed, prompted by ammonites on the beach.

  • Change under pressure – 10 lessons from the NHS response to Covid-19

    Change under pressure – 10 lessons from the NHS response to Covid-19

    10 key lessons in successful and innovative change under extreme pressure, from the NHS.